Approval Status Update
How do I change the status of an application?
In order to change the status of an application, your Binti account will need to have been set-up with permission to change status. If you follow the steps below and the area is grayed out, you don't have the permission assigned to your account and we (Binti Support) will need permission from your Supervisor in order to change your permission.
To change status:
From the application dashboard, go to Actions (last column on application dashboard) > Change Application Status > Within the Application Status box: Update status from drop down > Add Date and Any other mandatory explanation fields > Update Status.
If you are trying to approve an application, all items showing on the application dashboard need to be showing green check marks to indicate they are complete.
If you need to approve an application without all required items, you'll need to contact the staff at your Agency that has approval override permission. (If you don't know who this is, Binti Support can look that up for you.)
Status update selections include:
- In Renewal Process
- Closed (Post Approval)
After updating the status, the change is recorded. This captures the worker that made the change, previous status, date, and reason as seen below:
Updating an application's status can also be done from the Applicant Data page. From this page you'll see the Change Application Status button. Afterwards, the steps will be the same as if accessing from the Actions function.
What can I do if I have questions that weren't addressed in this help article?
If you have any other questions, please feel free to email us at email@example.com, send us a chat using the chat icon (bottom right hand corner), or give us a call at 1-844-424-6844.